Marquee lining cleaning services terms & conditions

Pricing

All initial prices are estimates and may vary based on the condition of the fabric.  Final costs will be confirmed with you before any cleaning work begins, ensuring transparency and no unexpected charges.

Collection Times

While All Undercover Marquees strives to meet all agreed collection times, delays may occur if additional cleaning or maintenance is required.  In such instances, customers will be notified promptly.

Customer Responsibility

Customers must inspect all items within 48 hours of delivery or collection.  After this period, All Undercover Marquees cannot be held liable for any missing or damaged goods.

Preparation

Customers must provide accurate cleaning instructions and item quantities prior to the service.  Please ensure all potentially damaging objects – such as staples, nails, or pins – are fully removed to prevent damage during handling and cleaning.

Stain Removal

Please note that not all stains can be fully removed.  If a stain appears unlikely to lift, we will advise you before proceeding, allowing you to decide whether or not to continue with the cleaning.

Risk of Damage

While damage during cleaning is rare, any potential risks will be identified and discussed with you during the inspection.  We will always seek your approval before proceeding with any work that carries a risk of damage.

Collection of Cleaned Goods

Customers are responsible for arranging collection of cleaned items from our site.  All Undercover Marquees cannot be held liable for any damage or loss once items have been returned to the customer.